As a Control Manager Senior Associate on the Control Management Team, you will spend every day maintaining a strong and consistent control environment across Wholesale Lending Services (WLS) and specifically Commercial Real Estate products. You will be responsible for providing support for the end-to-end execution of Control & Operational Risk Evaluation (CORE) requirements, including control breaks and resolutions to reduce financial loss, regulatory exposure, and reputational risk. You will be supporting all the control related efforts for the Wholesale Lending Services Operations and will be part of the Control and Continuity Services team. Every day you will be working closely with various Operational roles and peers across the Business Operations Executive (BOE) team and will engage with legal, compliance, risk, audit, and technology control functions.

Job Responsibilities:

• Partner with stakeholders, evaluate and perform an end-to-end analysis of the business’ risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
• Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies
• Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units
• Identify, escalate and report risk events. Work with the appropriate groups to determine control weakness and root cause. Record risk events in the corporate internal tracking system

Required qualifications, capabilities, and skills:

• Bachelor’s degree or equivalent experience required
• 3 or more years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business related function/operation
• Strong problem solving and analytical skills
• Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Strong interpersonal skills with effective collaboration and ability to build and maintain relationships

Preferred Required qualifications, capabilities, and skills:

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)